Ongair for Elitebet : Social media Engagement is Key

Ongair for Elitebet : Social media Engagement is Key


EliteBet is Kenya’s Premier Sports Betting company. Through their website, their customers access games which they can place bets on. Eliebet currently provide betting options for Football fans and are planning to expand into other sports such as Rugby and Tennis inorder to provide their customers with more options

What's new? August 2017

What's new? August 2017


Hey there, here's a few new features which we have rolled out this month and are really excited about. 1. Use Ongair to edit your contacts' details. Using the Ongair dashboard, you can now build up on your customers' contacts information. This means you can add their name, Mobile number

Just Bot it : Bots at work.

Just Bot it : Bots at work.


A chatbot is a computer program that mimics conversations with people through Artificial Intelligence. Here's a quick look at how bots are being used in different industries. 1. Customer Service Customer service excellence is key to competitive advantage and Digitally-savvy customers look for options that provide seamless support and customer

Conversational AI

Conversational AI


Remember the last time you were on hold for close to “forever” when trying to access customer support? Imagine being able to have the issue resolved in less time through chat or a bot that makes self-service possible. You said Bots? Yes I did..The second most recent Buzzword in

Getting started with WeChat Connect

Getting started with WeChat Connect


WeChat connect for Zendesk allows you to seamlessly integrate WeChat®️ messages into your Zendesk work flow. In addition to Email and other traditional channels, you can now easily reach your customers on Wechat without leaving Zendesk. More and more of your customers are spending time on Wechat and other Instant

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