This month (26th May) we turned two!! In these two years, we have experienced tremendous growth in Instant Messaging ranging from the increased creation and use of chatbots, the revolution in encryption of instant messaging, the inclusion of voice calling options as well as improved group chat features. Users around
Facebook has continually been working to improve how businesses carry out customer service on the platform. With products like Facebook work which are set to be launched soon, the company has begun to make the platform more appealing to business merchants all over the world. For instance, in June of