How to manage your contacts on Ongair

How to manage your contacts on Ongair


Using IM for business provides a great opportunity for you to talk your customers on a personal and real-time basis. However, as a business, it is important to acknowledge that you are entering a very personal space. This is where your customers talk to their friends and family and have

How to use the new Ongair Reports and Analytics.

How to use the new Ongair Reports and Analytics.


Reports and analytics are a great way for you to understand your clients better. They provide you with relevant business insights that can help you predict high traffic times and resolve them quicker. At Ongair we absolutely love playing with numbers, it’s a love data, crunch data kind of

How to Setup your WhatsApp Account.

How to Setup your WhatsApp Account.


1. Sign Up Visit the *Ongair Website *and Sign up using your preferred email address and password. If you already have an Ongair account, login into your dashboard and  select, Settings then Add Channels 2. Select a Channel Select Whatsapp from the Channel list provided. 3. Configure your Account Ensure

How to promote your Messenger account.

How to promote your Messenger account.


We recently launched our Ongair + Facebook Messenger integration and are excited to see that hundreds of people have already taken it up. So we've come up with a couple of ways to help you promote your account and make the most of your customer service experience via messenger. 1.USE

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