Crisps - A cool  plugin for Crisp.im

Crisps - A cool plugin for Crisp.im


One of the things I love about working at Ongair is the innovative culture that’s focused on problem solving.As a tech company, it's in our DNA to solve our own challenges, even when the product we're using isn’t ours. THE PRODUCT One of the tools we love

Ongair Raises Funding to Scale into Asia

Ongair Raises Funding to Scale into Asia


Press Release - 16th, Wednesday, December 2015. Hong Kong founded, early stage venture capital firm and global innovation accelerator, Nest, has announced today that it has invested in Kenya’s Ongair – a web-based dashboard that enables businesses to engage with their customers on instant messaging platforms like WhatsApp, Messenger, Telegram

A Message from The Founders

A Message from The Founders


We are excited to announce today that we’ve closed a round of funding from Zeytin Limited, Venture Kinetics, Nest HK and other angel investors. Since we started Ongair over 12 months ago, we’ve seen great growth in Instant Messaging globally and a rising demand for a platform that

Analyzing your Customer Service on WhatsApp

Analyzing your Customer Service on WhatsApp


Winston Churchill famously said, "I only believe in statistics that I doctored myself". However, if you work in a real business you'll know that stats and metrics are very important (to your boss) especially when you're evaluating your ROI. At Ongair, we've developed the most advanced reports and analytics for

Ongair Announces Zendesk Integration

Ongair Announces Zendesk Integration


Ongair, today announced a new platform that lets businesses communicate with their customers on their favorite Instant Messaging apps directly from the Zendesk customer service platform. Try it out today Over 4 billion people use mobile-based Instant Messaging platforms, sending over 30B messages daily. It’s real-time, personal and allows

Introducing WhatsApp on Zendesk

Introducing WhatsApp on Zendesk


When compared to email and phone, live chat has the highest customer satisfaction rates 71%. It all has to do with speed and how quickly your enquires are answered. Here's a tale of a personal experience... A few months ago, I had booked a double room at Langi Langi Beach

Location! Location! Location!

Location! Location! Location!


'Location! Location! Location! goes the old real estate mantra - The short way of saying that value of land is greatly determined by the quality of its location and its surrounding areas. In a similar way, the value of a lead in terms of Marketing & Sales is greatly determined

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