What's new? August 2017

Hey there, here's a few new features which we have rolled out this month and are really excited about.

1. Use Ongair to edit your contacts' details.

Using the Ongair dashboard, you can now build up on your customers' contacts information. This means you can add their name, Mobile number and email address as well as assign relevant tags to help you better manage conversations.
Here's how to edit customer contact details:

Here's how to add Tags and Notes to a customer's profile:

2. Respond privately to public posts on Facebook

You can now respond privately to public posts.

3. Have you checked out the Ongair Android app?

Our robust and easy to use Ongair dashboard is now available on Android. Using the app, you will be able to access and resolve all your instant messaging conversations on mobile.