/ Facebook

Important changes on the Facebook platform

You may have recently seen in the news, information about Facebook changing its privacy policy and settings in response to allegations of abuse of its platform. Facebook has since put out an announcement regarding how its platform can be used by businesses while still maintaining privacy and security.

They are conducting a review of their platform and during this period new Messenger integrations will not be approved. While we regret any inconveniences, Ongair-as a Facebook Messenger partner-is confident that this review will result in a better platform for both businesses and personal users. Since at the end of the day, we are looking at a situation where stronger protections are put in place to prevent misuse of data and giving you as a user more control.

What does this mean for Ongair?

In the meantime, here are a few tips to take note of:

  1. Should you disconnect your Facebook Page during the review process, you will be unable to reconnect it.

  2. At this point in time, we are unable to add new pages to the Ongair platform.

We will continue to monitor the situation as it develops and will keep you updated on any changes.

If you have any questions, we are happy to help. You can reach us at hello@ongair.im. We hope to continue to serving you and your customers soon.


As of May 1st 2018, you can now add new pages to the Ongair platform. Thank you for your patience during this time.